Park’npay Review: Pros, Cons, Summary Of Services

The Government of New South Wales, also known as the NSW Government, created an excellent app as an initiative to help drivers find parking easier and more economically. You can find the closest parking meter directly on your phone, pay, and be on your way. To do this, you need to download the Park’nPay App.

What does Park’nPay do?

The Park’nPay provides real-time parking availability in 26 Park&Ride locations in New South Wales, including in Ashfield, Bella Vista, Brookvale, Campbelltown, Cherrybrook, Dee Why, Edmondson Park, Gordon, Gosford, Granville, Hills Showground, KellyVille, Kiama, Kogarah, Leppington, Manly Vale, Mona Vale, Narrabeen, Penrith, Revesby, Seven Hills, St Marys, Sutherland, Tallawong, Warriewood, and West Ryde.

To use this service, you simply select the nearest parking meter to you, meaning you save the time of trying to find them by yourself. Park’nPay has excellent functionality and a friendly design thought with convenience for you in mind.

Can I book parking online?

If you do not have time to pay for your parking after you just parked, you simply choose on the app to pay later. This concept gives you convenience and saves you time in rush situations.

You can also find parking at National Parks through the Park’nPay app. When going to Bents Basin, Blue Mountains, Burragorang, Cattai, Garigal, Georges River, Kamay Botany Bay, Ku-ring-gai Chase, Lane Cove, Parramatta Park, Royal, Royal Botanic Garden or Sydney Harbour, you can easily use the Park’nPay app. Pay once and park anywhere in a National Park because parking sessions are valid throughout the entire park area shown on the map.

In terms of other services, you can also find EV Charging Stations available through the Park’nPay app, or more flexible parking solutions through their partnership with Parkhound. Overall, the functionality of this website and app is excellent as you can pay when you have time and receive quick notifications to remind you that your parking session will expire soon.

How to contact them about parking

If you have any questions regarding these services, Park’nPay provides an email. From this point of view, customer support has room for improvement.

Advantages and disadvantages of using these parking services

PROs

• Easy-to-use
• Friendly design
• Pay when you have time
• Receive instant notifications when your parking session expires
• Available in tens of locations, including National Parks
• Find available EV Charging Stations

CONs

• Only email provided for customer support
• Services available only on the Park’nPay app, not on the website

On Apple Store, Park’nPay has a 4.6-star rating out of more than 4,300 reviews. Most customers highly recommend Park’nPay for its convenience, friendly design, and improved parking experience. One reviewer mentioned being convenient to pay for your parking through Park’nPay especially when it is raining, and you can pay for parking from the comfort of your own car.

Another reviewer appreciates the easiness of using the app to pay as compared to the ticket machines. According to him, Park’nPay improves the parking experience due to eliminating the need of waiting at the slow ticket machines. However, there are some negative reviews. One reviewer recalled having a technical issue with the app due to a weak phone signal. When she tried to finish the parking session, Park’nPay did not respond properly and continued to charge her more than was necessary.

Should you buy Park’nPay’s services?

• Buy if you want to pay for parking through your phone when you have time
• Don’t buy if you would like more customer support and availability of services on the website

As discussed earlier in this article, Park’nPay provides real-time parking availability in 26 Park&Ride locations in New South Wales. If you are in rush, just parked, and are tired of finding the parking meter, then Park’nPay is for you. It eliminates the need to find the parking meter, as well as the need to pay immediately. This feature is extremely convenient when you are not sure how long you will be gone because the app will instantly remind you when your parking session will expire.

What about their competitor’s parking services?

In terms of its competition, Park’nPay is a rival to Uber, and other car parks. Park’nPay does not offer discounts, or parking types, such as Weekend Parking, Early Bird Parking, or other similar options. You find a parking space, park, and your parking session will begin. When it will end, Park’nPay will charge you according to your location and the length of your stay. However, Park’nPay is extremely convenient since it eliminates a lot of stressful usual parking processes.